More than a dozen travelers from around the United States say reviews website TripAdvisor is deleting and muzzling their first-hand accounts of rape, blackouts and other injuries suffered during vacations to Mexico, according to an extensive investigation published Wednesday by the Milwaukee Journal Sentinel.
The damning report comes two days after U.S. officials called on the State Department and the Office of the Inspector General to conduct additional investigations on Mexican resorts that are serving dangerous, bootleg alcohol.
Tourists who spoke to the Milwaukee Journal Sentinel say the posts are frequently removed because they are labeled by TripAdvisor as “hearsay.”
“To me it’s like censoring,” Wendy Avery-Swanson of Phoenix told the newspaper after her review of a Mexican resort – in which she said she blacked out after being served alcohol at a swim-up bar – was scrubbed off the website. “It wasn’t hearsay. It actually happened to me.”
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