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Samsung Customer Reports Battery Fire in New Replacement Note 7


Samsung has been engulfed in perhaps the worst crisis in its corporate history after Note 7 smartphones began to burst into flames just days after hitting the market in August. The Suwon-based company announced Sept. 2 that it would replace all 2.5 million phones sold globally at that point. Samsung said it had uncovered the cause of the battery fires and that it was certain new phones wouldn’t have the same flaws.

The latest China incident however raises the prospect that Samsung has battery problems with Note 7 phones now hitting the market, adding the risk of further recalls and potential brand damage. Analysts have estimated that the original recall would cost the company $1 billion to $2 billion. – READ MORE

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