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REPORT: EXPEDIA Agent Cancels Woman’s Trip After Negative Review

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West Hills teacher and coach Cara Viramontes couldn’t believe what she saw when she opened a recent email from travel site Expedia.com.

“I thought it was a joke,” she recalled. “No way this could have happened.”

When Viramontes logged in to check her itinerary on Expedia’s website last week, she found an expletive — in bold — followed by an exclamation mark. Yes, an Expedia employee appeared to have left her a message: “F— You!”

What’s more, she saw that her and her family’s New Year’s travel reservation had been cancelled without their consent. – READ MORE

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